Not just another tradie. An extension of your team.
We are a maintenance partner for property managers, building managers and businesses. Every business client gets one dedicated account manager who looks after repairs, safety checks and cleaning across their portfolio.
Five reasons agencies
work with DOMO.
A dedicated account manager for your agency
One person gets to know your properties, your owners and how you like jobs handled, and is fully responsible for your account: repairs, safety checks and due-date reminders. Not a call centre, and not a batch booking system. Every request lands with someone who already has the context.
One contact, quote to invoice
Quote, trade, tenant access, photo report and invoice all go through your account manager.
Every trade under one roof
Licensed plumbing, gas and electrical, handyman, outdoor work, compliance checks and cleaning. Multi-trade jobs are sequenced for you.
Market-rate, quoted upfront
Standard pricing within the Melbourne range. You or the owner approve the quote before any work starts.
Two 24/7 emergency lines
04 8080 8870 and 04 9399 4225, answered around the clock for burst pipes, power failures and gas issues.
Less chasing.
More managing.
What changes when your maintenance runs through one partner instead of a list of trades.
| Topic | Coordinating trades yourself | With DOMO |
|---|---|---|
| Who you contact | A different tradie for each job | One account manager who knows your portfolio |
| Tenant access | You arrange it | We arrange it and keep the tenant updated |
| Multi-trade jobs | You line up each trade in order | We sequence every trade for you |
| Safety checks | You track due dates yourself | We book them and remind you before they fall due |
| Reports & invoices | Different formats from every trade | One photo report and one invoice per job |
| After hours | Depends on who picks up | Two 24/7 emergency lines |
Three ways to reach us.
Each with a clear job.
Everyday work goes to one person who knows your portfolio. Emergencies go straight to our 24/7 lines.
Your dedicated account manager
Quotes, scheduling, tenant contact, safety checks and their due dates, reports and invoices. You get their direct line and email when you sign up.
04 8080 8870
04 9399 4225
Burst pipes, power failures, gas leaks and anything that cannot wait, at any hour.
03 9020 5998
info@domogroup.com.au. Talk to us about a service partnership and we will introduce your account manager.
Small things that
save you time.
- Tenants looked afterWe arrange access and keep tenants updated.
- Reports you can forwardA photo report on every completed job, ready to send to the owner.
- Defects fixed by the same teamAnything a safety or Minimum Standards check finds can be quoted and fixed straight away.
- A monthly newsletterCase studies from across Melbourne, sent to every client.
- Get in touchCall 03 9020 5998 or send us a message.
- Meet your account managerThey learn your portfolio and how you like jobs handled.
- Send your first jobA repair, a cleaning job or a Minimum Standards check.
Your client portal
Repair reports and safety check reports for your whole portfolio in one place, with every property's history and due dates.